Our Commitment
At Vertex Automobile, our commitment to customers extends well beyond the point of purchase. We believe exceptional ownership begins with dependable aftersales support, delivered by a team dedicated to ensuring every vehicle continues to perform at its best throughout its lifecycle.
Our manufacturer-trained technicians are equipped with the latest diagnostic tools and technical expertise to carry out preventive maintenance, warranty repairs, software updates, and complex technical servicing in accordance with factory standards. Supported by genuine parts and rigorous quality assurance processes, every service is performed with precision, transparency, and care.
From scheduled servicing and vehicle health inspections to accident repair coordination, roadside assistance, and customer support, Vertex provides a seamless end-to-end ownership experience designed to maximise safety, reliability, and peace of mind.
Backed by decades of automotive expertise and strong partnerships with our global principals, Vertex continuously invests in people, technology, and service excellence to ensure customers receive prompt, professional, and personalised care. As we expand our portfolio of electric and intelligent vehicles, our aftersales capabilities continue to evolve, providing specialised expertise in EV diagnostics, battery systems, and next-generation mobility technologies.
At Vertex Automobile, aftersales is more than a service—it is our long-term commitment to every customer, ensuring confidence and peace of mind with every journey.
Factory-specified servicing that keeps your warranty intact and your iCAUR performing as designed.
Original iCAUR components, fitted by technicians trained on the V23 and V27 platforms.
Straightforward handling of warranty inspections and claims — we deal with the paperwork.
High-voltage battery diagnostics and care built for new-energy vehicles, EV and REEV alike.
Service appointments are by booking — reach us on WhatsApp or by phone and we'll schedule you in.